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Privacy Policy

Last updated: August 2026

Introduction

This privacy policy outlines how we collect, use, store, and protect information provided through lotus-elk.com. We are committed to safeguarding the privacy of individuals who interact with our services.

Information We Collect

When you submit enquiries through our website, we collect:

  • Name and email address
  • Service preferences and requirements
  • Any additional information you voluntarily provide in message fields

We also collect technical information including IP addresses, browser types, and pages visited for analytical purposes.

How We Use Your Information

Information collected is used to:

  • Respond to enquiries and provide requested services
  • Maintain records of client interactions
  • Improve website functionality and user experience
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers and accessed only by authorized personnel.

Data Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared with service providers who assist in our operations, subject to confidentiality agreements. We may disclose information when required by law or to protect our rights.

Cookies

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Your Rights

Under applicable data protection legislation, you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise these rights, contact us at [email protected].

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client enquiry data is typically retained for three years following last contact.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services following changes constitutes acceptance of the updated policy.

Contact

For questions regarding this privacy policy or our data practices, contact us at [email protected].

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The information provided is for guidance purposes and should not be considered professional legal or financial advice. Property market conditions vary, and individual results may differ. We recommend consulting qualified specialists before making rental commitments.

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