Last updated: August 2026
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection legislation. This page explains how we comply with GDPR requirements.
We process personal data under the following lawful bases:
For the purposes of GDPR, the data controller is:
lotus-elk
47 King Street
Manchester M2 4LQ
United Kingdom
Email: [email protected]
Under GDPR, you have the following rights regarding your personal data:
You may request confirmation of whether we process your personal data and obtain a copy of such data.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of your personal data under certain circumstances, including when data is no longer necessary for the purposes it was collected.
You may request that we restrict processing of your personal data in specific situations.
You may request to receive personal data you provided to us in a structured, commonly used format, and have the right to transmit that data to another controller.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, contact us at [email protected]. We will respond to requests within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two further months, and will inform you accordingly.
We implement appropriate technical and organizational measures to ensure data security, including:
Personal data is processed and stored within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place as required by GDPR.
In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
For questions regarding data protection practices or to exercise your rights, contact us at [email protected].
We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.